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AWARENESS CODE OF CONDUCT
WE AIM TO CREATE A SAFE AND INCLUSIVE ENVIRONMENT WHERE EVERYONE CAN ENJOY THEMSELVES AND FEEL ACCEPTED.
COLLECTIVELY WE SHARE THE RESPONSIBILITY TO TREAT EACH OTHER WITH RESPECT, KINDNESS AND CARE.
Safety and Support:
Our festival crew is here to support you. If you feel unsafe or need assistance, please reach out to them. Next to the security and EHBO we will have Awareness staff that you can recognise by their White Surfana Crew T-shirts and Bright Vests. You can reach out to them directly or via phone during and after the event.
Respect:
Be cool, respect those around you, and enjoy the good life.
Consent:
If it's not a clear yes, consider it a no.
Consent applies to: physical contact, from non-sexual, like touching and hugging, to sexual contact, borrowing camp or personal items, accessing private space in camp and sexual activity.
Behavior:
Racism, sexism, classicism, misogyny, trans-, homo- or queerphobia, rudeness, harassment, discrimination or anti-social behavior of any kind is never acceptable and our festival is no different. We work on a zero tolerance basis.
Threats, vandalism, damage, mistreatment, hate speech, intimidation, aggression, discrimination, racism and sexual harassment are not accepted and will result in removal from the festival ground and future banning. The festival and those involved reserve the right to take further action.
Understanding Cultural Behavior: Respecting Cultures and avoiding appropriation:
It is important to be mindful of cultural behavior and understand the difference between cultural appropriation and appreciation. Cultural appropriation occurs when elements of a culture, especially those of marginalized groups, are taken out of context and used in a way that disrespects, belittles or commodifies that culture. This can include wearing traditional attire as a costume (think Indian Headdress) using sacred symbols as fashion accessories (think Hindu Bindi), or adopting cultural practices without understanding their significance.
To avoid cultural appropriation, here are some guidelines:
Within our programme we rely and reflect cultural practices of different kinds. We aim to include hosts with a cultural background that fits the programme point.
Want to learn more about cultural appropriation and cultural appreciation? Speak to our awareness team on site.
THE MORE FRIENDLY, CONSIDERATE AND ATTENTIVE WE ARE TO OURSELVES AND EACH OTHER, THE BETTER WE CAN RECOGNIZE, SET AND RESPECT BOUNDARIES. THIS HELPS CREATE A SPACE WHERE EVERYONE CAN FULLY ENJOY BEING PART OF THE SURFANA COMMUNITY.
First Aid:
If someone isn't feeling safe or well, take them to the EHBO point. This is also the base of our awareness team and a space for you to turn to if you feel overwhelmed, scared, or find yourself in a conflicted or unwanted situation of any kind. This is a judgment free space.
Sustainability:
We are committed to sustainability. Keep the festival clean and clear out your campsite. Use the trash bins and ashtrays provided; do not litter & bring your reusables instead of plastic wrapping or one way packaging.
Pets:
Pets are not allowed on the festival site.
Family Friendly:
Surfana is a family-friendly festival. Respect children’s space, avoid smoking near them and do not give alcohol to minors.
Food and Drinks:
Bringing your own food and drinks is not allowed on the festival site.
Alcohol:
Alcohol will not be served to anyone under 18. Proof of identity may be requested.
Smoking:
Smoking is prohibited in indoor areas and only accepted in dedicated smoking zones. Dispose your cigarette but in a rest bin or pick up an ashtray from our crew. 1 cigarette bud on the floor contaminates 8L of groundwater!
Drugs:
Possession and trade of soft or hard drugs are prohibited. The police will be alerted if necessary. You can voluntarily dispose of your drugs in the designated dispenser at the entrance.
Prohibited Items:
Cooler boxes and chairs are not allowed on the festival terrain. It is forbidden to bring beverages, food in any packaging, cans, plastic bottles, aerosols, nutritious oxide cartridges, fireworks, weapons, drugs or other dangerous objects to the campsite. These will be confiscated, and you may be handed over to the police.
Access Rights:
The organization reserves the right to deny access to or remove anyone from the festival site. This will be done with kindness and in a courteous way considering this person's well being.
Risk:
Entering the festival site is entirely at your own risk. The organization and the festival location are not liable for any injury, material, or immaterial damage to visitors and property. We are also not liable for loss, damage, or theft of property.
Compliance:
For your own, and those around you’s safety, always follow instructions from the organization or security staff to avoid removal from the festival.
Ticket Sales:
Ticket sales close on Friday at 14:00. Day tickets will be available throughout the festival.
Program Changes:
The program is subject to change. Tickets cannot be refunded if one or more acts are canceled. We will try to offer a replacement program.
Photography and Recording:
Photos or recordings may be made for reports, website, promotional purposes, etc. By purchasing a ticket and entering the festival, you give permission for these recordings to be used and acknowledge that they may include you. If you are uncomfortable with this you can always speak to the photographer and ask them to stop and delete the footage including you.
Leaflets and Sales:
Distributing leaflets, flyers, stickers and selling goods on the festival grounds and immediate vicinity is prohibited unless you have written permission from the festival organization.
Final Decisions:
In situations not covered by these rules, the organization will decide.
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